Refund Policy
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- Refund and Returns Policy
If our team at The Det-n-ators International determines that a song is not suitable for our network or requires significant improvement, and the musical artist is unwilling to make those changes, refunds will be available. We will notify you via email within three (3) business days.
You are eligible for a full refund within fourteen (14) working days, starting from the day after you receive confirmation of your cancellation of any Service and/or Subscription from The Det-n-ators International. This is applicable if you have not utilized any of the Service(s) during this period, and it represents the initial payment made as part of the subscription.
The fourteen (14) day refund policy specified above only pertains to the first payment made for your subscription or payment plan. Payments made as part of your regular subscription fee or payment plan will not be considered for a refund under the terms of the contract between you and The Det-n-ators International.
Regardless of eligibility, all refund requests must be made through a designated form, which can be provided to you upon contacting us.
You have the option to downgrade or cancel your subscription at any time. If you choose to downgrade from a paid subscription to a free subscription on our platform, you will retain premium features until your next payment is due, and a refund will not be applicable.
We retain the right to decline a full or partial refund if the items do not meet the criteria mentioned above.
If you opt for any service(s) that necessitate a deposit, you acknowledge that the deposit placed for any service is non-refundable under all circumstances, including, but not limited to, if you decide not to proceed with the service you purchased from The Det-n-ators International. Upon receiving the deposit, you agree that the deposit funds held by The Det-n-ators International are non-refundable. However, they can be allocated for other services in the event that you are unable to continue with the original service for which the deposit was intended.